Attendee Guidelines and Virtual Meeting Tips

State Team Room Host Guidelines

Support

For technical support accessing the virtual sessions and registration access, please contact our AV Team at mathcounts2021@m2onstage.com

Or contact a team member via phone for immediate assistance:

Bob McWilliams - 770-560-2416

Keith Johnson - 678-300-8741

Janene Jackson - 770-905-9698

Zoom Resources

How to get Zoom:
Download the Zoom Client: https://zoom.us/download


If you already have Zoom client, check for updates.
Click here to learn more on how to update your Zoom application.

How to sign up for a Zoom account:
You can sign up for a free (or paid) Zoom account at
https://zoom.us/signup.

Note: You are not required to have a Zoom account if you are strictly joining Zoom Meetings as an attendee. Click here to learn more about joining a Zoom meeting.


Getting Started with Zoom:
https://support.zoom.us/hc/en-us/categories/200101697


Zoom overview and video resources:
https://zoom.us/resources


Test your device’s camera and audio:
You can perform a test here:
https://zoom.us/test


Zoom Viewing Modes:
There are multiple video layout modes you can choose during a session. For information on changing viewing modes and layouts, please refer to:
Zoom Viewing Modes


Zoom Troubleshooting checklist:
https://support.zoom.us/hc/en-us/sections/200305593-Troubleshooting

Troubleshooting

My video/camera isn't working.

  • Make sure you have “Start Video” turned On
  • Make sure your camera isn’t obstructed
  • Make sure you have selected the correct camera (if you have more than one, i.e., internal vs external)

For additional resources:
Read tips on troubleshooting a camera that won't start or show video

My microphone isn't working.

  • Make sure your microphone is not muted
  • Make sure you have selected the correct microphone (if you have more than one, i.e., internal vs external)

For additional resources:
Read tips on troubleshooting computer sound issues

There is an echo in my meeting.
Learn about common causes of audio echo

The sound isn't working on my mobile device.
Read tips on troubleshooting audio that isn't working on your iOS or Android device

Zoom FAQs:
For an in-depth list of questions, answers, features and instructions, you can visit
Zoom’s Q&A site.