How to get Zoom:
Download the Zoom Client: https://zoom.us/download

If you already have Zoom client, check for updates.
Click here to learn more on how to update your Zoom application.

How to sign up for a Zoom account:
You can sign up for a free (or paid) Zoom account at https://zoom.us/signup.

Note: You are not required to have a Zoom account if you are strictly joining Zoom Meetings as an attendee. Click here to learn more about joining a Zoom meeting.

Changing your name in Zoom:
https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile

Changing your name PDF:
https://assets.swoogo.com/uploads/713221-5f8d85bc69d01.pdf

 

Getting Started with Zoom:
https://support.zoom.us/hc/en-us/categories/200101697

Zoom overview and video resources:
https://zoom.us/resources

Test your device’s camera and audio:
You can perform a test here: https://zoom.us/test

Zoom Viewing Modes:
There are multiple video layout modes you can choose during a session. For information on changing viewing modes and layouts, please refer to: Zoom Viewing Modes

Zoom Troubleshooting checklist:
https://support.zoom.us/hc/en-us/sections/200305593-Troubleshooting

My video/camera isn't working.

• Make sure you have “Start Video” turned On
• Make sure your camera isn’t obstructed
• Make sure you have selected the correct camera (if you have more than one, i.e., internal vs external)

For additional resources:
Read tips on troubleshooting a camera that won't start or show video

My microphone isn't working.

• Make sure your microphone is not muted
• Make sure you have selected the correct microphone (if you have more than one, i.e., internal vs external)

For additional resources:
Read tips on troubleshooting computer sound issues

 

The next voting item in VVoter is not showing on my screen
If a voting item does not appear on your screen you may need to refresh your browser

 

There is an echo in my meeting.
Learn about common causes of audio echo

 

The sound isn't working on my mobile device.
Read tips on troubleshooting audio that isn't working on your iOS or Android device

Zoom FAQs:
For an in-depth list of questions, answers, features and instructions, you can visit Zoom’s Q&A site.

Watch the AGD 2020 Attendee Training Video:

Watch AGD 2020 Regional Caucus Host/Cohost Training Video:

During the business hours of the Annual Meeting, a live Help Chat feature will be available on the right side of the page.

For more information about the AGD 2020 Virtual Annual Meeting, please visit: https://www.agd.org/about-us/leadership-governance/agd-annual-meeting

For all other meeting related questions, please reach out to delegates@agd.org.

For technical support accessing the virtual sessions, please contact: agd_help@m2onstage.com

To modify your registration, please email delegates@agd.org.